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Patient-centred clinical trials at scale

Trial Flow is a configurable platform designed to improve enrolment and retention across all therapy areas, regions and age groups. Grounded in behavioural science and real-world patient need, Trial Flow enables protocol aligned support to be delivered rapidly, helping to reduce drop outs, improve adherence and deliver studies on time and budget. 

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We are proud to support

Images of caregivers, children and teens and adults using the Trial Flow app.

50,000+ patients

all ages & caregivers

17+

countries worldwide

9

top global pharma & CROs

Improves enrolment

Drives engagement

Supports adherence

Reduces dropouts

How Trial Flow supports trial performance

The Trial Flow platform visualisation, showing how tools and content interact.

Trial Flow analyses your protocol to configure and deploy optimal, study-branded patient support to enable rapid and consistent delivery across all therapeutic areas, patient populations, and languages, while supporting patient-centricity at scale.

Phone screens showcasing the educational features of the Trial Flow app.

 Retention 

Support tools to develop coping skills and set expectations management throughout the trial to increase retention:

  • Procedure education
  • Virtual tours
  • Clinical trial FAQs
  • Digitized PIS and trial documents

Up to 45% reduction in dropout rates in trials using Trial Flow

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Phone screens showcasing the logistical features of the Trial Flow app.

 Adherence 

Logistics tools to reduce trial burden and encourage protocol adherence:

  • My Next Visit trial schedule timeline
  • Reminders and prompts
  • Key hospital information
  • Checklists and notes

Hospital sites experience 42% fewer no shows and on-the-day cancellations when using Trial Flow

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Phone screens showcasing the distraction and coping features of the Trial Flow app.

 Engagement 

Education tools to improve clinical trial understanding and study awareness:

  • Preparation activities
  • Soothing and calming activities
  • Distraction activities

32% reduction in anxiety with Trial Flow

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Computer screen showing a data reporting dashboard.

 Data 

Capture and analyse engagement to understand what's working and where:

  • Centralised capture of all usage
  • Monthly performance reporting
  • Clear visibility into which tools and content drive the strongest outcomes
  • Portfolio-level learning to inform future protocol planning

95% uptake rate among sites offered Little Journey

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Trial Flow reduces dropout rates by up to 45%

Why trials fall behind

Patients don't know what to expect

Study schedules clash with real life

Anxiety about invasive procedures

Limited age-appropriate content

Caregivers overwhelmed with logistics

Caregiver and child using the Trial Flow app on an Ipad.

 All ages (children, adolescents, adults and caregivers)

Supporting patients and caregivers across all ages

Trial Flow delivers age-appropriate, protocol-aligned patient tools and content for children, adolescents, adults, and caregivers. Our Apps our configured to each trial and tailored to different needs, responsibilities, and motivations, ensuring a consistent, patient-centric experience across diverse populations.

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Caregiver and child using the Trial Flow app on a smart phone.

 Languages and localisation 

Multi-language patient support at global scale

Trial Flow enables patient content include text, video and audio to be translated and localised across global trials, ensuring patients and caregivers receive consistent, protocol-aligned information in their preferred language. Our CMS enables rapid rollout across regions while maintaining governance and accuracy.

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